• December 2023 •

Comcast, Xfinity Data Breach

Last Updated on February 16, 2024

If you received a notice that your information was compromised, you may be able to take legal action to collect money for the harm you’ve suffered.

• Keep reading for more information

At A Glance

What's Going On?: Attorneys are gathering consumers to pursue mass arbitration against Comcast over the Xfinity data breach.
What Am I Signing Up For, Exactly?: You are signing up for what’s known as mass arbitration, which is different from a class action and involves hundreds or thousands of consumers filing individual arbitration claims against the same company at the same time.
Does This Cost Anything?: It costs nothing to sign up, and the attorneys will only get paid if they win your claim.

Xfinity Data Breach:

Legal Investigation

Attorneys working with ClassAction.org are looking into whether legal action can be taken in light of the Xfinity data breach.

Around December 18, 2023, Comcast Cable Communications LLC, which does business as Xfinity, began informing customers via online notices and emails of a data security incident that affected over 35 million individuals. The breach occurred due to a vulnerability in a software product provided to Xfinity by cloud computing company Citrix.

Xfinity determined that unauthorized access to its internal systems occurred between October 16 and October 19, 2023, and that customers’ personal information, including usernames and hashed passwords, was likely acquired. Additionally, some customers may have had their names, contact information, partial Social Security numbers, dates of birth, and secret questions and answers compromised.

The attorneys are now gathering Xfinity customers to take legal action against Comcast via mass arbitration, which is different from a class action lawsuit.

If your information was exposed in the breach, you may be entitled to hundreds of dollars.