Panera Bread Company Delivery Fees Class Action Settlement

A deal worth up to $4 million has been reached to resolve three proposed class action lawsuits that alleged Panera Bread Company misled consumers about its delivery fees and menu prices for delivery orders placed through its app and website between October 1, 2020 and August 31, 2021.

Yes. The Panera delivery fees settlement is legitimate, and DeliveryPriceSettlement.com has been authorized by the court as the official website for the deal. Consumers can visit the website if they want to file a claim for a settlement rebate, learn more about the Panera delivery fees lawsuits or get in touch with the settlement administrator, Kroll Settlement Administration LLC.

The Panera Bread Company delivery price class action settlement covers anyone who placed an order for delivery on the Panera app and/or Panera website at any time between October 1, 2020 and August 31, 2021.

To submit a Panera Bread settlement claim form online, head to this page. You can also download a PDF claim form to print and return by mail.  

To file a claim online, you will need the unique class member ID provided in the Panera settlement notice—titled Notice of Pending Class Action and Proposed Settlement—you may have received by email. If you did not get a Panera settlement email notice and do not have a class member ID, you must download and submit the claim form by mail.

You must submit a Panera settlement claim form online or by mail by June 10, 2024 to be eligible to receive a settlement rebate.

The Panera Bread class action lawsuit—one of three to be consolidated—alleged that the fast-casual restaurant chain, despite advertising that consumers would pay only a flat, low-cost delivery fee during the COVID-19 pandemic, quietly added hidden charges onto delivery orders that caused a significant increase in food prices.  

The suit claimed that consumers placing an order for delivery were misled to believe that Panera would charge them only the advertised $4 delivery fee. Per the case, customers were unaware that the restaurant would secretly add an extra five- to 10-percent markup on their delivery orders.  

The class action lawsuit argued that the alleged deception meant that many consumers made food purchases from Panera that they otherwise would not have made.