Lawsuit Claims Snap Nurse Failed to Pay Workers for Guaranteed Hours, Travel Expenses

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A proposed class and collective action alleges Snap Nurse, Inc. has failed to pay healthcare providers for guaranteed work in accordance with their contracts.

According to the lawsuit, Snap owes healthcare workers for time and expenses associated with traveling to work sites and a guaranteed number of hours to work once they arrived.

Snap, who the case describes as “an intermediary” between healthcare workers and entities who require their temporary services across the United States, became an especially “useful resource” during the COVID-19 pandemic, the case begins. Per the complaint, Snap’s business model is built upon contracts with healthcare providers who agree to travel to another area in exchange for payment for a guaranteed number of work hours regardless of whether the entity ends up using their services.

The case alleges, however, that Snap has failed to pay heathcare providers for this guaranteed work, including overtime wages, and has refused to compensate the workers for travel time and expenses in accordance with their contracts.

“Accordingly, Snap is liable for its failure to pay Plaintiff and members of the putative class for all hours worked and time and a half for hours worked in excess of 40,” the complaint alleges.

The plaintiff, a Beaver County, Pennsylvania resident, says she contracted with Snap in August 2020 and drove to Ft. Lauderdale, Florida for a healthcare job that was to begin on August 23. The plaintiff drove, the suit says, because she was told she needed her vehicle for the short-term job. Pursuant to the plaintiff’s contract, she was to be paid for a guaranteed 48 hours of work at an hourly rate of $77.00 for the first 40 hours and $115.50 for hours worked in excess of 40, the case relays.

Although the plaintiff arrived at her worksite for orientation in accordance with her contract, she was not provided work as guaranteed by the agreement, the lawsuit alleges. Moreover, the plaintiff received no reimbursement for her travel and lodging, according to the case.

The lawsuit looks to represent anyone who was contracted to provide temporary services for Snap Nurse but was not reimbursed for travel time and expenses, or paid for the guaranteed hours promised by the company.

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