Lawsuit Claims Guild Mortgage Company Owes Loan Officer Assistants for Off-the-Clock Work

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Two former Guild Mortgage Company employees claim loan officer assistants were not properly compensated for off-the-clock work performed outside the office.

According to the case, the lender only paid the plaintiffs for work performed at their assigned Las Vegas branch and refused to compensate them at all for 20 to 25 hours per week of off-the-clock work, including time spent attending open houses and networking events.

“Defendant maintained a policy and practice that it would only compensate [loan officer assistants] for In Office Work; the Out of Office Work was to be performed by [loan officer assistants] on their own time and was not recorded,” the complaint alleges.

The plaintiffs explain that they and other loan officer assistants were responsible for overseeing mortgage applications from inception to closure and originating new loans. Per the case, the plaintiffs typically worked five eight-hour shifts at Guild Mortgage Company’s Las Vegas branch for a total of 40 hours of in-office work each week. Aside from their in-office work, however, the plaintiffs allegedly put in an additional 20 to 25 hours of work off the clock on loan-generating activities, including attending open houses with realtors, putting on weekly seminars for realtors on how to advise new homebuyers on securing financing, and attending networking events such as meetings with the local chambers of commerce. The plaintiffs say they also performed some work from home on laptops provided by Guild.

According to the suit, all work performed off the clock went uncompensated, meaning the plaintiffs are owed unpaid wages for roughly 20 hours of off-the-clock work per week. The lawsuit alleges other loan officer assistants are similarly owed unpaid wages due to the defendant’s alleged company-wide pay practices.

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