Uber Lawsuit Claims Company Unlawfully Failed to Provide Uber Eats Delivery Drivers with Order Pickup Addresses

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A proposed class action lawsuit claims Uber Technologies, Inc. unlawfully failed to disclose the pickup address of orders when offering a delivery request to Uber Eats drivers in New York City.

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The eight-page amended complaint was filed by two Uber Eats drivers who allege that the company violated New York City’s Delivery Driver Law, which came into effect in April 2022 and requires third-party food delivery services to disclose the address where an order must be picked up before a worker accepts the trip.

The plaintiffs contend that for a majority of their deliveries, the “offer card” presenting the details of each trip did not provide a specific pickup address but, instead, showed a pickup location on a “zoomed-out map.”

“The offer card does not even list all street names, and [the plaintiffs] could not realistically be expected to glean the actual address in the limited time provided before they were given the option to accept or decline trips for Uber Eats,” the class action suit argues, adding that the Uber Eats app usually gives workers only 15 seconds to accept a delivery request.

According to the case, Uber began to include pickup addresses on its offer cards in July 2023.

The lawsuit against Uber looks to represent any Uber Eats delivery drivers who, within the applicable statute of limitations period, received an offer card in New York City that did not disclose the address where the food, beverage or other goods must be picked up.

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