Great Virtual Works Pegged with Employee Misclassification Lawsuit

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A proposed collective and class action filed in Kentucky alleges defendant Great Virtual Works, Inc., a company that offers a “full-scale virtual platform” for call centers, failed to pay individuals working as “independent business owners” wages for all hours worked.

According to the complaint, the defendant utilizes a network of work-from-home “independent business owners” nationwide to support its clients. The plaintiff alleges the defendant has employed a practice of misclassifying its “independent business owners” as independent contractors when in reality—and despite their job titles—these workers are employees covered by state and Fair Labor Standards Act (FLSA) worker protections.

The case argues Great Virtual Works exercises “significant” control over its “independent business owners’” work schedules and tasks that would indicate a clear employer-employee relationship between the parties rather than an independent contractor work agreement. It is on these grounds that the plaintiff alleges she and similarly situated workers are owed unpaid overtime wages for weeks in which they worked more than 40 hours.