Uniqlo Terms and Conditions Illegally Ban Customers from Criticizing the Company, Class Action Claims
Tao v. Uniqlo USA LLC
Filed: September 6, 2024 ◆§ 1:24-cv-06781
Uniqlo USA faces a class action over an allegedly criticism-stifling provision included in the brand's online terms and conditions.
Uniqlo USA faces a proposed class action lawsuit over the apparent inclusion in its online terms and conditions of a provision that prohibits customers from using the clothing brand’s name, graphics or designs to make any statement that is critical of, or otherwise discredits, the company.
Want to stay in the loop on class actions that matter to you? Sign up for ClassAction.org’s free weekly newsletter here.
The 11-page Uniqlo lawsuit claims the company has violated a California law known as the Yelp Bill that prohibits certain merchants and service providers from including in consumer contracts any provision whereby a customer waives their right to make any statement regarding the seller or lessor, its employees or agents, or its goods or services. The case also claims the Uniqlo terms and conditions violate the federal Consumer Review Fairness Act of 2016 given that they are a form contract that unlawfully restricts customers’ ability to review Uniqlo’s goods and services.
In order to make a purchase online, a consumer is required to agree to Uniqlo’s terms and conditions, the case says. Allegedly within the terms and conditions is a provision that bans a consumer from using Uniqlo’s “name, brand names, graphics, designs, logos or virtually any other material” that appears on the company’s site or app to make any disparaging or critical statement, the filing summarizes.
According to the complaint, California passed the law known as the Yelp Bill in 2014 to combat the proliferation of non-disparagement clauses in online consumer contracts, and instances of businesses attempting to enforce such clauses.
The Uniqlo lawsuit looks to cover all individuals in California who, within the applicable statute of limitations period, created a Uniqlo account with the company through either Uniqlo.com or the Uniqlo app.
Want to learn how to start a class action lawsuit? We’ve got you covered.
Hair Relaxer Lawsuits
Women who developed ovarian or uterine cancer after using hair relaxers such as Dark & Lovely and Motions may now have an opportunity to take legal action.
Read more here: Hair Relaxer Cancer Lawsuits
How Do I Join a Class Action Lawsuit?
Did you know there's usually nothing you need to do to join, sign up for, or add your name to new class action lawsuits when they're initially filed?
Read more here: How Do I Join a Class Action Lawsuit?
Stay Current
Sign Up For
Our Newsletter
New cases and investigations, settlement deadlines, and news straight to your inbox.
Before commenting, please review our comment policy.