Tyler Technologies Settlement Resolves Data Breach Lawsuit Over March 2024 Cyberattack

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Tyler Technologies, Inc. has agreed to pay a settlement to resolve a proposed class action lawsuit that alleged the tech solutions provider failed to protect consumers’ personal information during a March 2024 data breach.

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The court-approved website for the Tyler class action settlement can be found at TylerDataSettlement.com.

The deal, which was preliminarily approved by the court on January 14, 2025, covers all United States residents who were sent a notice letter from Tyler informing them that their personally identifiable information had been compromised in the data breach, or for whom the company has alternative contact details.

Eligible class members must submit a valid claim form by mail or online by May 29, 2025 to receive Tyler data breach settlement benefits.

Head to this page to file a Tyler settlement claim form online or download a PDF claim form to return by mail. You will need to provide your unique claimant ID, which is found on the personalized settlement notice you should have received in the mail.

Alternatively, you can call the settlement administrator at 1-800-983-2170 to request a paper copy to return by mail.

According to the settlement agreement, class members can submit a claim for three years of credit monitoring and identity theft protection services, regardless of whether they accepted similar services previously offered by Tyler in its data breach notice letter.

Per the agreement, consumers may also file a claim to receive up to $3,500 in reimbursement for documented, unreimbursed monetary losses linked to financial fraud or identity theft that occurred between March 23, 2024 and May 29, 2025 and are “fairly traceable” to the data breach.

In addition, class members are eligible to receive reimbursement for up to four hours of lost time spent handling issues related to the incident at a rate of $25 per hour, the Tyler settlement website shares.

In lieu of submitting a claim for reimbursement of lost time, consumers can elect to receive a cash payout of up to $75, the site says. The other benefits are still available to those who opt for a cash payment, the website adds.

Lastly, as part of the deal, Tyler has agreed to take certain remedial measures in response to the cyberattack, the settlement agreement relays.

The court will decide whether to grant final approval to the terms of the settlement at a hearing set for August 21, 2025. Tyler settlement payouts will be issued to eligible class members only if the deal receives ultimate court approval, and after any appeals are resolved.

According to the Tyler class action lawsuit, on March 23, 2024, an unauthorized third party gained access to certain client data related to the company’s STAR application, which is used by the District of Columbia Department of Insurance, Securities and Banking; the U.S. Securities and Exchange Commission; banking institutions; and other organizations in the public sector.

The data breach suit states that the cybercriminals, later revealed to be ransomware gang LockBit, subsequently published the stolen information on the dark web. Per the case, the exposed data included full names, contact details, email addresses, dates of birth, Social Security numbers and individual taxpayer identification numbers.

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