Travelers Indemnity Co. Accessed Consumer Credit Reports Without Consent, Class Action Claims

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An Illinois resident claims in a proposed class action that The Travelers Indemnity Company has systematically accessed consumers’ credit reports without authorization by misrepresenting to credit reporting agencies that the individuals are seeking the insurer’s services.

According to the lawsuit out of Illinois, Travelers obtained the plaintiff’s Equifax credit report without her knowledge or consent on January 9, 2020.

“At the time Defendant accessed Plaintiff’s credit report, Plaintiff did not have open accounts with Defendant or otherwise have an existing business relationship with Defendant,” the complaint alleges, adding that the woman was not applying for or otherwise seeking Travelers’ services.

The plaintiff says she was “mystified” as to why her highly confidential credit information was being accessed by Travelers, who the suit claims misrepresented to Equifax that the woman was seeking its services and had an existing relationship with the insurer.

“Defendant received sensitive personal information concerning Plaintiff under false pretenses,” the complaint scathes.

Not only was the plaintiff’s credit score adversely impacted by the defendant’s inquiries, but the woman suffered additional damages in the form of invasion of privacy and fear of identity theft, the case claims.

The lawsuit, alleging violations of the Fair Credit Reporting Act, looks to represent anyone in the U.S. whose consumer credit reports were obtained by the defendant from Equifax, Experian and/or TransUnion within the past five years and until the date of class certification and who were not existing Travelers customers or seeking services from the defendant.

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