The Container Store Hit with TCPA Text Message Class Action in Florida

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The Container Store faces a proposed class action case filed in Florida over alleged violations of the Telephone Consumer Protection Act (TCPA).

The plaintiff claims the retailer unlawfully used automatic dialing technology to send him at least one marketing text message to promote a spring sale. According to the suit, the plaintiff never expressly consented in writing to be contacted by the Container Store via auto-dialer before he received the text. The TCPA, the lawsuit says, mandates that companies obtain “prior express written consent” before communicating with a consumer’s cell phone.