Texas Roadhouse Wrangled in ADA-Website Class Action Suit

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A proposed class action alleging violations of the Americans with Disabilities Act (ADA) claims defendant Texas Roadhouse, Inc.’s website contains access barriers that prevent blind users from completing transactions. Filed in New York, the lawsuit claims Texasroadhouse.com—through which the plaintiff claims he intended to buy a gift card but was unable to do so independently—is a “place of public accommodation” under Title III of the law and, with this position, should be accessible to individuals protected under the ADA.

“Due to Texasroadhouse.com’s inaccessibility, [the plaintiff] and blind customers must in turn spend time, energy, and/or money to make their purchase at Texas Roadhouse restaurants,” complaint reads. “Some blind customers may require a driver to get to the restaurants or require assistance in navigating the restaurants. By contrast, if Texasroadhouse.com was accessible, a blind person could independently investigate products and programs and make purchases via the Internet as sighted individuals can and do.”