Tablelist’s Ticket Processing Fee Violates New York Law, Class Action Lawsuit Alleges

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A proposed class action lawsuit accuses Tablelist of violating New York law by waiting until the very end of the online purchasing process to add a 10-percent ticket “processing fee.”

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The 13-page lawsuit claims the company, which provides access to private tables and exclusive events in cities nationwide, has been “nickel and diming” consumers who buy event tickets on Tablelist.com and the Tablelist mobile app in violation of New York’s Arts and Cultural Affairs Law.

According to the suit, the state law stipulates that operators of places of entertainment must plainly disclose the total cost of a ticket, including any added charges, before the ticket is selected for purchase. Per the case, the law also prohibits a company from increasing a ticket’s cost during the purchase process and requires the business to clearly indicate the portion of the price that constitutes a service fee.

The complaint alleges that instead of making the requisite disclosures at the beginning of the purchase process, Tablelist “ambush[es]” consumers with an unexpected 10-percent processing fee at checkout.

The plaintiff, a New York resident, says that she was initially quoted a fee-less price of $25 after selecting a ticket to a Kentucky Derby garden party event at a New York City nightclub through Tablelist.com.

As the filing tells it, it was only after the plaintiff arrived at the checkout page that the processing fee and total ticket price—which had increased to $29.94—were fully revealed.

The case contends that Tablelist’s “cheap trick” has allowed it to “swindle” its customers for almost two years.

The lawsuit looks to represent anyone in the United States who purchased tickets to events in New York through Tablelist.com or the Tablelist mobile app since August 29, 2022.

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