Renewal by Andersen Hit with Robocall Class Action Lawsuit in New Jersey

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A proposed class action removed to New Jersey federal court details allegations that defendant Moore Holdings, Inc.—operating as Renewal by Andersen—placed unlawful, autodialed telemarketing calls to consumers’ cell phones without prior express written consent.

According to the lawsuit, the plaintiff had no prior business relationship with the defendant nor provided written consent before receiving calls to her cell phone. The calls reportedly began after the plaintiff called Renewal by Andersen to inquire about whether the company did work on basement windows.

“Over the following months,” the case says, “[the defendant] proceeded to call [the plaintiff] dozens of times to advertise its other services." 

The complaint goes on to mention that the internet “is full of complaints about unwanted calls” from Moore Holdings, with each call supposedly placed via an automatic telephone dialing system, sometimes to numbers included in the National Do Not Call Registry.