Real Estate Broker Urban Compass Hit with Class Action Over Alleged Telemarketing Calls

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Urban Compass, Inc. faces a proposed class action lawsuit over its apparent practice of placing telemarketing calls to cell phone numbers listed on the National Do Not Call Registry without first obtaining the recipients’ consent to do so.

The lawsuit alleges the online real estate broker’s attempts to market its services have failed to meet the requirements of the Telephone Consumer Protection Act (TCPA), a law designed to prevent “abuses of telephone technology.”

The plaintiff, a Palm Beach County, Florida resident, says he received at least two telemarketing calls from Compass in early January 2021. The first call went to voicemail and the defendant’s representative then sent the plaintiff a text message, according to the suit. The second call was a recorded message that asked the plaintiff to call back at 954-629-7480, the case relays.

Per the suit, the plaintiff received another call from a Compass representative on February 9 that went to voicemail.

The plaintiff says he never provided Compass with his cellular telephone number nor consented to receive the “unsolicited calls.”

“Plaintiff has never signed-up for, and has never used, Defendant’s services, and has never had any form of business relationship with Defendant,” the complaint claims.

According to the suit, the plaintiff’s cell phone number has been listed on the National Do Not Call Registry since February 2008. The case claims the defendant violated the TCPA by placing more than one call to the plaintiff’s phone number within a 12-month period despite not having his permission to do so.

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