Quicken Loans Hit with Robocall Class Action Case in Florida

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A Florida consumer has filed a proposed class action against Quicken Loans, Inc. in which he claims the company placed intrusive telemarketing calls to his cell phone without prior express invitation or permission. Alleging violations of the Telephone Consumer Protection Act (TCPA), the lawsuit claims the plaintiff began receiving calls from Quicken Loans in April 2018 despite his number’s inclusion in the federal Do Not Call Registry. The plaintiff further alleges Quicken Loans sometimes left messages, with one message in particular asking about his entry into an HDTV home giveaway sweepstakes.

“While [the plaintiff] entered the HDTV home giveaway sweepstakes,” the case concedes, “he specifically did not check the box allowing Quicken Loans to contact him.”