Progressive Financial Services Hit with FDCPA Suit Over ‘Ambiguous’ Creditor

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Progressive Financial Services, Inc. is on the receiving end of a proposed class action lawsuit that claims the defendant violated the Fair Debt Collection Practices Act (FDCPA) by failing to clearly identify a consumer’s creditor. According to the case, the defendant sent the plaintiff a collection letter that referenced “KOHLS DEPT STORES INC,” but named Capital One, N.A. as the “CREDITOR.” The suit argues that the letter failed to identify Capital One as the “current” or “original” creditor, leaving the plaintiff uncertain as to whom the alleged debt was owed.