Professional Recovery Personnel Failed to Disclose Consumer’s Debt Dispute Rights, Lawsuit Says

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Professional Recovery Personnel, Inc. is on the receiving end of a proposed class action that alleges the company failed to effectively disclose a Wisconsin consumer’s rights in a collection notice.

The suit focuses on a December 2017 letter that stated, in part:

“This debt will be assumed to be valid by the collector unless the consumer, within thirty-days after receipt of this notice, disputes the validity of the debt, or any portion thereof.”

The case argues that by failing to specify that a dispute must be made in writing to acquire validation of the debt, the letter did not adequately advise the woman of her rights under the Fair Debt Collection Practices Act (FDCPA). According to the suit, the allegedly misleading instructions could have unfairly influenced the plaintiff’s “course of action as to whether to pay or whether to dispute [the] debt.”