ProCollect Accused of Miscommunicating Consumer’s Debt Dispute Rights

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ProCollect, Inc. is on the receiving end of a proposed class action lawsuit claiming it miscommunicated a consumer’s rights regarding debt disputes. The plaintiff in the case, a Florida resident, says he received a collection letter from the defendant that contained a required Fair Debt Collection Practices Act (FDCPA) disclosure informing him that he would be given 30 days to dispute his alleged debt or request validation. The letter also mentioned, according to the complaint, that “[in] this same written notice,” the plaintiff could request the name and address of his original creditor.

The suit claims the defendant’s demand that the plaintiff dispute the debt in order to obtain his original creditor’s information was unlawful under the FDCPA, which, according to the complaint, provides that consumers may submit this request separately without disputing the debt.