Ply Gem Siding Defective Under Normal Conditions, Lawsuit Says

New to ClassAction.org? Read our Newswire Disclaimer

Four consumers have filed suit against Ply Gem Industries, Inc. and Ply Gem Holdings, Inc. alleging the companies’ siding products contain a manufacturing defect that causes them to degrade prematurely under normal conditions. According to the suit, Ply Gem manufactures and sells vinyl siding for houses under various brand names – including Mastic, Variform, Mitten, Napco, Cellwood, Georgia Pacific and Durabuilt – and provides a lifetime warranty assuring their customers that they “will repair, replace or refund the purchase and installation price” of any portion of siding found to be defective.

The four plaintiffs claim their Ply Gem siding began to warp and blister sometime after it had been installed and was exposed to normal weather conditions (see picture below). They all submitted warranty claims to the defendants, the complaint notes, but three were denied on the grounds of “excessive external heat source” on the siding and one was denied based on “solar deflection” from a window.

According to the suit, the conditions mentioned in the defendants’ denial letters were “normal exposure conditions” that homeowners should expect to be covered under warranty. In one of the letters, the defendants allegedly claimed that an “excessive external heat source” can result from “a reflection from a nearby window or even a window from the neighbor’s home, roofing materials, pools, decks, blacktops, or concrete materials.”

The suit argues that the defendants unlawfully failed to warn consumers that “Ply Gem siding should not be installed where sunlight may reflect off windows” and falsely marketed their products as “beautifying, protective, durable, low maintenance, and cost effective” when they knew or should have known that the siding contained a manufacturing defect.

Below is one of the pictures included in the complaint of the allegedly defective siding: