PA Residents Claim Lincoln Wood Products' Windows Are Defective

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Three plaintiffs claim in a proposed class action lawsuit that windows designed, marketed, manufactured and sold by defendant Lincoln Wood Products, Inc. are defective. The 44-page complaint says Lincoln Wood Products failed to disclose to consumers that its windows were allegedly “defective in material and workmanship” due to the company’s design and manufacturing processes.

The specific defect alleged in the lawsuit is the windows’ apparent failure to keep water out of “unsealed or inadequately sealed” areas of the products’ frame. The case claims the alleged defect allows water to enter into consumers’ homes. According to the complaint, water congregates on the inside of the windows’ cladding and is then absorbed by surrounding wood, which can cause rot, premature degradation, and failure within the aluminum cladding.

The worst of the suit’s allegations, however, touch on how the defendant allegedly handles warranty claims for the windows in question:

“Further, Lincoln has engaged in a pattern and practice of failing to honor or discouraging warranty claims by requiring the property owner to hire a Lincoln-provided, third-party inspector at a cost paid by the owner (and not Lincoln) to initially inspect the windows,” the complaint alleges. “Another method of thwarting warranty claims is requiring the owner to pay for window or window components that should otherwise be covered under Lincoln’s warranties.”