Online Information Services Asked for Debt Disputes in Writing, Class Action Alleges

New to ClassAction.org? Read our Newswire Disclaimer

Online Information Services, Inc. is the defendant in a lawsuit seeking class action status wherein the plaintiff, a New York consumer, alleges the North Carolina company mailed him a collection notice that unlawfully suggested debt disputes must be made in writing. The allegations presented in the complaint stem from the defendant’s supposed inclusion in the letter of language stating, in pertinent part, “Please mail payments and correspondence to:” followed by a mailing address. Such a statement, the lawsuit asserts, is likely to lead the least sophisticated consumer to believe a debt dispute must be made in writing, thereby invalidating his or her right under the Fair Debt Collection Practices Act (FDCPA) to dispute a debt orally.