November 2023 Planet Home Lending Data Breach Triggers Class Action [SETTLEMENT]
Last Updated on July 8, 2024
Mathis v. Planet Home Lending, LLC
Filed: January 31, 2024 ◆§ 3:24-cv-00127
Planet Home Lending faces a class action over a November 2023 cyberattack wherein hackers gained access to highly confidential customer data.
July 3, 2024 – Planet Home Lending Data Breach Settlement Website Is Live
The official website for the $2.4 million Planet Home Lending data breach settlement is live and can be found at PHLDataBreachSettlement.com.
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To file a claim online, head to this page. Alternatively, you may download the PDF claim form or reach out to the settlement administrator to request a paper copy to return by mail.
To submit a claim, you will need the unique ID and PIN printed on the postcard notice you may have received about the settlement in the mail. If you did not get a notice, contact the settlement administrator for assistance.
To receive class action settlement benefits from the Planet Home Lending deal, class members must file a claim form online or by mail by September 25, 2024.
Eligible class members must submit a valid, timely claim to get a share of the $2.4 million deal, whose benefits include either a cash payment for documented losses “fairly traceable” to the data breach, up to a total of $1,500 per person; reimbursement for lost time at a rate of $25 per hour, capped at five hours; or compensation for qualifying extraordinary losses, such as fraud or identity theft, up to a total of $10,000. In lieu of the aforementioned benefits, a class member may opt for a one-time payment of $100.
A final approval hearing is set for November 14, 2024. Payments will be distributed to class members electronically or by paper check if the court grants final approval to the settlement, and after any objections or appeals are resolved.
Are you owed unclaimed settlement money? Check out our class action rebates page full of open class action settlements.
May 16, 2024 – Planet Home Lending Data Breach Settlement Reached for $2.4 Million
A $2.4 million Planet Home Lending data breach settlement received preliminary approval from the court on May 13, 2024, resolving the class action lawsuit detailed on this page.
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The $2,425,000 data breach settlement covers all individuals in the United States were sent notice by Planet Home Lending that their private information may have been impacted in the data breach. According to the plaintiffs’ motion for preliminary settlement approval, the Planet Home Lending data breach impacted roughly 285,000 people.
The preliminary approval order was signed by United States District Judge Kari A. Dooley less than a month after the parties told the court that they had reached a settlement agreement, court records show.
According to the motion, the Planet Home Lending data breach settlement includes cash payments and reimbursements for class members who submit timely, valid claims.
Under the terms of the settlement, an eligible Planet Home Lending class member may choose to receive either a cash payment for documented, unreimbursed losses “fairly traceable” to the data breach, capped at up to $1,500 per person, or a flat cash payment of $100.
The deal also includes injunctive relief in the form of Planet Home Lending attesting to the data security measures it is implementing in the wake of the data breach, confirming that “all of these security measures have been implemented.”
A final approval hearing is scheduled for November 14, 2024. It is typically after a settlement receives final approval, and any appeals or objections are addressed, that class members begin to receive compensation.
ClassAction.org will update this page when the official Planet Home Lending data breach settlement website is launched, so be sure to check back often.
Are you owed unclaimed settlement money? Check out our class action rebates page full of open class action settlements.
Planet Home Lending faces a proposed class action over a November 2023 cyberattack wherein hackers gained access to highly confidential customer data.
Want to stay in the loop on class actions that matter to you? Sign up for ClassAction.org’s free weekly newsletter here.
The 41-page lawsuit alleges the Connecticut-based mortgage company failed to implement “basic” cybersecurity protocols to protect the sensitive information in its care, which was apparently stored “unsecured and unencrypted” in its network.
In a January 2024 notice letter sent to victims, Planet Home Lending reported that notorious cybercriminal group LockBit had gained access to its computer systems on November 15, 2023 via a vulnerability in a third-party vendor’s software program. The notice relays that during the ransomware attack, the threat actor accessed a folder storing certain loan files containing customer data.
Per the notice letter, the personal information stored in the compromised loan files included customers’ names, addresses, Social Security numbers, loan numbers and financial account numbers.
According to the suit, the company’s data breach notice letter was delayed and inadequate. Although Planet Home Lending purports to have discovered the incident on November 15, 2023, it waited until late January of this year to distribute notice letters to affected individuals, the case contends.
In addition, the notice letter provides only “generic steps” that victims can take to protect themselves from the potential misuse of their information, the complaint asserts.
The plaintiff, a Florida resident, says he received notice from the company on January 24, informing him that his personal data had been compromised in the breach. Like other victims, the man now faces a lifelong risk of identity theft and fraud as a result of the defendant’s negligence, the filing charges.
The lawsuit looks to represent anyone in the United States whose private information was accessed and/or acquired as a result of the Planet Home Lending data breach, including those who were sent notice of the incident.
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