MRS Associates of New Jersey Sued Over Allegedly Misleading Collection Letter

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An Alabama consumer claims in a proposed class action that MRS Associates of New Jersey sent her a misleading collection notice regarding her Chase Bank debt.

The letter, according to the suit, indicated an outstanding balance of $9,654.86 and listed two settlement offers—a single payment of $2,896.46 or two payments of $1,930.97. The complaint says the notice also stated:

"If we settle this debt with you for less than the full outstanding balance, Chase may offer you less favorable terms in the future for some Chase products or services or may deny your application."

This statement, the case argues, falsely implied that paying a reduced amount may prevent the plaintiff from obtaining future Chase credit products or negatively impact her overall creditworthiness. In actuality, the suit says that the consumer’s application for future Chase products and services would be based on her credit and that paying the debt in full would not improve her chance of being approved.

The case claims that the allegedly misleading letter prevented the woman from making a payment “as she could not be certain if it was better or worse to settle the debt.”