Marriott Faces Lawsuit Over Prerecorded Marketing Calls

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A California man has filed a proposed class action lawsuit against Marriott International, Inc., claiming the hotel company violated his privacy rights with its incessant prerecorded marketing calls regarding his eligibility for Marriott vacations. The man alleges that his cellular phone number was added to the National Do Not Call Registry in 2004, but beginning in January 2017, the defendant placed over 10 calls to the number without the plaintiff’s prior consent. Marriott unlawfully used an automated dialing system and “an artificial or prerecorded voice” to make the calls, as prohibited under the Telephone Consumer Protection Act, according to the suit. The plaintiff claims the calls invaded his privacy and caused him to become “frustrated and distressed.” On top of that, he says he was forced to pay for the illegal calls.

The suit seeks monetary relief of up to $1,500 per violation for proposed class members and injunctive relief “prohibiting such conduct in the future.”