Madonna, Live Nation Facing Class Action Lawsuit Over Late Celebration Tour Concert Start Times

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Three concertgoers have filed a new class action lawsuit against Madonna, entertainment company Live Nation and the owner of Washington, D.C.’s Capital One Arena after the singer took the stage several hours late during her concerts on December 18 and 19 of last year.

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The 23-page lawsuit claims Madonna and the companies breached their contracts with consumers such as the plaintiffs, who each paid hundreds of dollars for tickets to attend the pop star’s Celebration Tour concerts at the Capital One Arena in December 2023.

The suit shares that although the shows were advertised to begin at 8:30 p.m., Madonna did not appear on stage until after 10:30 p.m. on both nights. The plaintiffs say that as a result, and in order to get home, they had to leave early and miss part of the performance they paid for.

According to the case, many concertgoers arrived at the “doors open” time of 7:30 p.m., meaning they had to wait up to three hours before the Madonna show began.

Moreover, the plaintiffs contend that the venue was “uncomfortably hot”—apparently by request of Madonna, who, according to the complaint, has a “history of requiring a hot, uncomfortable temperature during her concerts.” The consumers also take issue with the fact that the singer allegedly “lip synch[ed] much of her performance.”

Ticketholders should have been warned that the concerts would start much later than advertised, the filing charges, arguing that the delay caused attendees to leave the venue unexpectedly late and face limited—and often pricier—options for public transportation or ride-sharing.

The lawsuit says that Madonna and Live Nation have publicly stated that “no concerts start on the start time as advertised.” However, the suit contests that “[t]his is absurd,” as performances in other high-profile concert tours promoted by Live Nation have indeed begun at the time indicated on the ticket.

As the case tells it, Madonna is notorious for starting concerts late. The complaint points out that the singer routinely took the stage more than two hours late during her 2016 Rebel Heart Tour and 2019-2020 Madame X Tour, and has also run behind during other performances throughout her Celebration Tour.

The lawsuit looks to represent anyone in the United States who purchased a ticket or became a ticketholder for Madonna’s Celebration Tour concerts on December 18 and 19, 2023 through Live Nation, the Capital One Arena box office or a ticket reseller.

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