Lawsuit: Yard House's Website Inaccessible to Blind Users

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A blind New York man claims in a new proposed class action that he attempted to buy a $100 gift card from defendant Yard House Westchester County, LLC’s website—Yardhouse.com—but was unable to due to numerous unlawful accessibility roadblocks. Citing alleged violations of the Americans with Disabilities Act (ADA), the 26-page lawsuit claims Yardhouse.com discriminates against blind individuals because accessibility barriers found on the site “make it impossible for blind users to even complete a transaction.”

“Yard House’s sighted customers can independently browse, select, and buy gift cards online without the assistance of others,” the case argues. “However, blind people must rely on sighted companions to assist them in accessing and purchasing on Yardhouse.com.”

Since Yardhouse.com allows users to make certain transactions, such as purchasing gift cards or steaks, the complaint argues the site is a place of public accommodation pursuant to the ADA and that its accessibility barriers amount to civil rights violations.