Lawsuit: Retrieval-Masters Creditor’s Bureau Unlawfully Restricted Consumer Debt Dispute

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A New York man has filed suit against Retrieval-Masters Creditor’s Bureau, Inc. (which is also known as American Medical Collection Agency) for alleged violations of the Fair Debt Collection Practices Act (FDCPA). According to the suit, the plaintiff called the defendant on or around August 3, 2017 to discuss an alleged debt and informed the representative that he intended to file a dispute. He was told he must submit his dispute in writing as well as over the phone per “company policy” and must also supply a reason for the dispute, the complaint claims.

The suit argues that the defendant’s demand for a written dispute and documentation to support it violated the FDCPA, which also allows consumers to dispute debts orally and “for no reason at all.”