Lawsuit: Quality Recovery Services Unlawfully Demands Written Disputes

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Quality Recovery Services, Inc. is the defendant in a proposed class action lawsuit that claims it misstated consumers’ rights in debt collection letters. According to the complaint, the plaintiff received a letter from Quality Recovery that contained the following statement: “Unless you notify this office in writing within 30 days after receiving this notice that you dispute the validity of this debt or any portion thereof, this office will assume this debt is valid.” The letter’s requirement that disputes be submitted in writing violates the Fair Debt Collection Practices Act, the suit claims, which allegedly imposes no such requirement on consumers.