Lawsuit: Phoenix Financial Services Illegally Dials Wrong Number

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Phoenix Financial Services LLC is the defendant in a proposed class action lawsuit that claims it placed autodialed phone calls to a consumer’s cell phone in an attempt to collect on a debt owed by someone else. The plaintiff says she received several calls from Phoenix for a debt allegedly owed by a person she did not know and that the calls continued even after she informed the defendant that it was dialing the wrong number. The suit argues that the defendant violated the Telephone Consumer Protection Act by placing the illegal robocalls without prior consent and that it violated the Fair Debt Collection Practices Act by harassing a consumer who did not actually owe a debt.