Lawsuit: One Lodging Management’s Shuttle Service Not Wheelchair-Accessible

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One Lodging Management, Inc., which operates various hotels throughout the country, is facing a proposed class action filed by a wheelchair-bound individual who claims the defendant has failed to make its complimentary hotel transportation services available to guests with disabilities. The plaintiff says she called a Hampton Inn owned by the defendant and was told its shuttle service was not wheelchair-accessible. The suit argues that the defendant is required under federal law to offer guests with disabilities the same benefits and privileges afforded to its non-disabled guests.

“For demand responsive systems,” the complaint reads, “[the defendant] must provide wheelchair-accessible vehicles or ensure that equivalent service is provided.”