Lawsuit: Lego Website Not Compliant with Americans with Disabilities Act
Last Updated on May 8, 2018
Gomez v. Lego Systems, Inc. et al
Filed: May 2, 2017 ◆§ 1:17-cv-21628-CMA
A legally blind Florida consumer alleges in a proposed class action lawsuit that Lego's website—Lego.com/en-us/—is not compliant with the Americans with Disabilities Act.
Florida
A legally blind Florida consumer alleges in a proposed class action lawsuit that Lego Systems, Inc. and Lego Brand Retail, Inc. operate a website—Lego.com/en-us/—that is not compliant with the Americans with Disabilities Act (ADA). The 18-page civil rights lawsuit alleges Lego’s website contains several inherent accessibility barriers that do not allow for the use of assistive technologies, like screen-reading software, commonly used by ADA-covered individuals to independently navigate companies’ online offerings.
According to the complaint, the plaintiff utilizes a screen-reading program in order to access the internet and browse content therein. The plaintiff claims he was “denied the full use and enjoyment” of the goods and services on Lego.com due to the defendants’ “failure and refusal” to remove certain technological obstacles that prevent the use of assistive programs, including:
- Empty links that contain no text, which the case claims “can introduce confusion for keyboard and screen-reader users”
- Linked images without alt-text, which can cause “problems if an image within a link contains no text and that image does not provide alt-text” since a screen reader goes by that wording to present the content to the user
- Lack of alternative text, i.e. the invisible code embedded beneath a graphical image on a website that’s vocalized by screen-reading software to the user
- “As a result, visually-impaired Lego customers are unable to determine what is on the website and are being denied access to the numerous goods, services, and benefits offered to the public through Lego.com,” the lawsuit claims.
- Spacer images missing alternative text, which play a role in maintaining the website’s layout
The full complaint can be read below.
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