Lawsuit: Diversified Consultants’ Ambiguous Phone Calls Violated Federal Laws

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Diversified Consultants Inc. is on the receiving end of a proposed class action lawsuit alleging it violated the Telephone Consumer Protection Act (TCPA) and the Fair Debt Collection Practices Act (FDCPA) by placing autodialed phone calls to a consumer’s cell phone without clearly identifying itself as a debt collector. The complaint claims the defendant used autodialing technology to call the plaintiff more than 12 times between November 3 and November 22, 2016 without leaving any voice messages. When the plaintiff allegedly returned the calls on November 22, the defendant’s representative “refused to identify her employer,” according to the complaint, despite the FDCPA’s requirement that debt collectors clearly identify themselves to consumers as debt collectors attempting to collect debts.