Lawsuit Claims Toyota Supra Drivers Not Warned of ‘Excessive Delays’ for Repairs
by Erin Shaak
Last Updated on June 13, 2022
Bazzano v. Toyota Motor Sales, U.S.A., Inc.
Filed: July 23, 2021 ◆§ 1:21-cv-01849
A lawsuit claims Toyota Supra drivers were not properly warned that repairs would take an unreasonable amount of time given the cars are equipped with BMW parts.
Maryland
A proposed class action lawsuit claims Toyota Supra drivers were not properly warned that the sports coupe would be subject to numerous recalls and that any repairs would take an unreasonable amount of time given the car is equipped with BMW parts.
According to the case, Toyota Motor Sales’ representations that buyers’ and lessees’ Supras would be repaired within a reasonable amount of time were “false and misleading” and have allowed the automaker to reap significant profits at consumers’ expense.
“Defendant sold more of the Product and at higher prices than it would have in the absence of this misconduct, resulting in additional profits at the expense of consumers,” the complaint reads. “Had Plaintiff and proposed class members known the truth, they would not have bought the Product or would have paid less for it.”
The lawsuit explains that Toyota Motor Sales, U.S.A., Inc. initially introduced the Supra sports coupe in 1978 and sold it until 2002. In 2019, the Supra was reintroduced with a chassis, transmission and engine made by BMW, the case relays.
Since the car’s reintroduction, the Supra has allegedly been subject to numerous recalls for problems relating to the vehicle’s radio, seatbelts, rear camera, headlights and steering. The case notes that while the issues that prompted the recalls are problematic in and of themselves, the inconvenience felt by drivers is compounded by “excessive delays” in dealerships’ ability to service and repair the cars. According to the suit, Toyota dealerships frequently lack the parts, equipment and expertise to repair the non-Toyota engines and transmissions in the Supra, which causes vehicle owners and lessees to have to wait unreasonable amounts of time before their vehicles can be repaired.
“Supra users are deprived of the full use of their purchases when their vehicles are unable to be serviced within a reasonable time after their requests,” the complaint argues.
The plaintiff, an Edgewater, Maryland resident who purchased a Toyota Supra for reasons including performance, comfort and reliability, says that when he brought or inquired about bringing his car to a Toyota dealership for service or repairs, he was informed of or experienced delays of over six months before the vehicle could be returned to him. During this time, the plaintiff was unable to enjoy full use of his Supra, according to the case.
The lawsuit argues that the repair delays for the Supra are unrelated to disruptions caused by the COVID-19 pandemic and are instead the result of Toyota’s lack of a necessary support system for the problems with its Supra model.
The plaintiff says that when he bought his Supra, he expected Toyota would be able to service and repair the car within a reasonable amount of time. Per the case, the plaintiff was misled:
“Plaintiff knows that all cars may have issues, due to the thousands of unique parts which must flawlessly work together. However, Plaintiff expected that a company which sells cars can promptly and efficiently service and repair them. Plaintiff would not have purchased or leased the Product, or would have paid less for it, if he knew of these issues.”
The lawsuit looks to represent all Maryland residents who purchased the Toyota Supra during the applicable statute of limitations period.
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