Jet Lending Hit with Lawsuit Over Alleged Automated Marketing Practices
by Erin Shaak
Quinan v. Jet Lending, LLC
Filed: April 14, 2021 ◆§ 4:21-cv-01229
Jet Lending, LLC faces a lawsuit that claims it unlawfully sent automated text and voice messages to consumers who never consented to be contacted.
Jet Lending, LLC faces a proposed class action that claims the mortgage lender has violated the Telephone Consumer Protection Act (TCPA) by sending automated text and voice messages to consumers who never consented to be contacted.
Per the lawsuit, the TCPA prohibits entities from using an automated telephone dialing system to place or send telemarketing calls and text messages without first obtaining the recipients’ express consent to do so. The case claims the defendant’s conduct has disrupted the daily life of “thousands of individuals,” including the plaintiff, a Harris County, Texas resident who says she received to her cell phone several unauthorized texts and prerecorded voice messages from Jet Lending throughout 2020.
According to the suit, Jet Lending sent the following two texts to the plaintiff in January and September 2020:
The plaintiff claims to have also received in September and throughout 2020 prerecorded voice messages to her cell phone in which the defendant provided a call-back number and offered the woman an opportunity to refinance her mortgage. Per the case, the plaintiff was “easily able to determine” that the messages were prerecorded.
The plaintiff argues that she never provided express written consent to be contacted by Jet Lending through prerecorded messages. Per the case, the defendant’s calls and texts invaded the plaintiff’s privacy and caused aggravation, annoyance, intrusion on seclusion, trespass and conversation while inconveniencing the woman and disrupting her daily life.
The lawsuit looks to represent anyone in the U.S. who, within the past four years, was sent a prerecorded message by or on behalf of the defendant regarding Jet Lending’s goods, products or services and for which the defendant failed to secure the called party’s express written consent.
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