Intel Lawsuit Alleges Tech Giant Failed to Disclose Defect in 13th, 14th Gen Core Processors

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A proposed class action lawsuit alleges Intel Corporation has failed to warn consumers about an apparent defect plaguing its 13th and 14th generation desktop processors that can cause computers to crash.

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The 20-page Intel lawsuit claims that although the tech giant has continued to tout the speed and performance of the 13th and 14th Gen Core desktop processors—released in September 2022 and October 2023, respectively—a purported design flaw allows elevated operating voltage, which damages the chips and triggers failures at “unusually high” rates.

Intel is well aware of the issues with its new processors, the class action suit alleges. Indeed, by late 2022 and early 2023, numerous reports and online complaints from consumers asserted that the products were defective and unstable, the case relays. These reports, coupled with high return rates, suggest that Intel “knew the truth” about its processors as early as 2022, the complaint argues.

Nevertheless, the company has continued to advertise that its chips offer “more power, performance, and efficiency for every computing need” and provide “accelerated computing supporting high-end gaming, connectivity, and security,” the filing says.

These marketing representations, which do not mention the apparent defect, have misled millions of consumers into believing the items are free of design flaws and will run stably and perform as advertised, the lawsuit claims.

The plaintiff, a New York resident, contends that the Intel Core i7-13700K desktop processor he purchased in January 2023 caused issues in his computer, including random screen blackouts and restarts. The man says the problems were not resolved even after he attempted to install a patch issued by Intel for its 13th generation processors.

The case charges that the plaintiff, like other consumers, would not have paid as much for the Intel processor, or bought it at all, had he been properly warned of the apparent design flaw.

The lawsuit against Intel looks to represent anyone who purchased a 13th or 14th Gen Core desktop processor in the United States at any time during the applicable statute of limitations period.

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