Home Depot, Reliance Worldwide Corp. Facing Class Action Over ‘Defective’ SharkBite Push-to-Connect Hoses [UPDATE]
Last Updated on January 16, 2024
Elder v. Reliance Worldwide Corporation et al.
Filed: April 14, 2020 ◆§ 1:20-cv-01596
A class action lawsuit claims the interior rubber lining of SharkBite Push-to-Connect connector hoses can prematurely deteriorate.
January 16, 2024 – Home Depot, Reliance Worldwide Agree to Settlement Worth Up to $108M in SharkBite Hoses Lawsuit
The proposed class action lawsuit detailed on this page has been settled with a deal worth an estimated $108 million.
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The proposed settlement, if approved by the court, will cover any individuals or entities who purchased a Reliance Worldwide Corporation water heater connector for direct use and not for resale, or who currently or formerly owned or leased a residence or other structure in the United States when the building contained a water heater connector. The product, which is distributed by defendant Reliance Worldwide Corp. (RWC), can be identified by part numbers beginning with “U3068FLEX” or “U3088FLEX.”
The tentative deal does not cover anyone who has returned a water heater connector they purchased, or has already received a refund or replacement part, court documents state.
The plaintiffs, after first notifying the Georgia District Court of the proposed settlement in June of last year, filed a preliminary approval motion detailing the terms of the deal on January 9, 2024. The parties now await preliminary approval of the settlement terms from United States District Judge Amy Totenberg.
According to the 39-page motion, eligible proposed class members can choose to receive up to two replacement water heater connectors—regardless of whether their part has failed—or a cash reimbursement of $15 per replacement hose, for up to $30 per household or structure. Moreover, the document relays that class members who provide acceptable proof that they suffered property damage as a result of a failed RWC water heater connector will be reimbursed for the injury, including for up to four hours of time spent remedying the issue (if the individual personally repaired the problem).
The defendants will pay $3,800,000 to reimburse class members who suffered property damage, the motion says. Per the document, the offer of providing replacement hoses is estimated to be a $105 million value. The motion adds that any money remaining in the fund after the payment of all valid claims, administrative expenses and service fees will be distributed to Habitat for Humanity as a cy pres award.
To be eligible for a share of the deal, a class member must submit a claim form by mail or through the official settlement website, Connector_Settlement.com, when it goes live. According to the settlement agreement, class members who wish to receive replacement connectors will be required to provide proof that they owned or leased a structure containing one. The agreement further notes that individuals who choose to receive the replacement parts or their cash value will not be able to file a later claim for property damage.
The motion for preliminary approval shares that there may be up to 3.5 million consumers covered by the settlement. Notices will be distributed to class members by mail and email no later than 30 days after the deal receives the court’s initial approval, the motion states.
ClassAction.org will update this page if and when the settlement receives preliminary approval.
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Home Depot U.S.A. and Reliance Worldwide Corporation face a proposed class action lawsuit that alleges the companies have sold defective SharkBite Push-to-Connect Connector Hoses whose internal rubber linings can prematurely disintegrate after normal use.
The alleged defect can damage appliances and plumbing fixtures and contaminate drinking water, according to the 27-page suit.
According to the complaint, the SharkBite braided stainless steel hoses’ “push to connect” system is advertised by Reliance and sold by Home Depot as a “quick and easy alternative” to more complicated pipe fitting methods that will provide reliable, leak-free connections between a water heater’s hot and cold water supplies. Despite Reliable and Home Depot’s representations of the plumbing product, however, the rubber lining inside the SharkBite connector hoses can “disintegrate and travel through the consumer’s plumbing system” throughout their home, the case alleges.
Per the suit, consumers who’ve used SharkBite Push-to-Connect hoses have seen “black rubber flakes and sludge” clogging sinks, showers and appliances. The case alleges that the apparent defect is the result of inferior-quality rubber used for the interior of the hose that can begin to break down “within only a few years” of installation, affecting water pressure and potentially damaging anything connected to the plumbing lines.
In response to consumer complaints, Reliance, the case claims, has blamed the alleged deterioration defect on hard water or high levels of chlorine in an individual’s water supply. Instead of recognizing the defect, Reliance and Home Depot have merely directed consumers to buy a different SharkBite product, the plaintiff alleges.
The defendants are alleged in the lawsuit to have known as early as 2016 that SharkBite hoses were prone to premature failure. Notwithstanding a litany of consumer complaints online, Reliance and Home Depot continue to sell the SharkBite hoses at issue without issuing a recall, the suit adds.
Consumers paid a premium for SharkBite connector hoses based on Reliance and Home Depot’s representations of the product’s reliability and compliance with industry standards, the case argues. The plaintiff asserts that neither he nor other consumers would have bought the product, or paid as much for the hoses, had they known of the apparent premature disintegration problem at the point of sale.
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