HireRight Hit with Class Action Over Alleged Employee Verification Robocalls

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A proposed class action claims HireRight LLC has unlawfully placed robocalls to consumers’ cell phones without first securing their express consent to do so.

The 11-page case alleges HireRight, who provides businesses with verification services as part of the background check process for prospective employees, has violated the Telephone Consumer Protection Act (TCPA), a federal law that prohibits companies from placing certain types of automated calls to consumers’ cell phones without first securing authorization.

The plaintiff, a Porterdale, Georgia resident, claims to have received multiple prerecorded calls from HireRight even though he never gave the company permission to call him. According to the case, HireRight has called the plaintiff from multiple numbers asking him to run employee background checks for several individuals, none of whom he has ever employed. Per the suit, the calls began with a prerecorded message that identified the defendant before transferring to a live agent. The plaintiff claims that although he instructed several HireRight agents to stop calling his cell phone, the calls continued.

HireRight’s prerecorded calls, the case says, harmed the plaintiff “in the form of annoyance, nuisance, and invasion of privacy, occupied his phone line, and disturbed the use and enjoyment of his phone,” not to mention adding wear and tear to the phone’s hardware and taking up memory.

The lawsuit looks to represent anyone in the U.S. who, within the last four years and until class certification, was called by HireRight on their cell phone by way of an artificial or prerecorded voice.

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