Fujifilm Hit with Class Action Over Alleged X-Pro3 Ribbon Connector Cable Defect
Inong v. Fujifilm North America Corporation
Filed: November 15, 2022 ◆§ 7:22-cv-09720
A proposed class action alleges Fujifilm’s purportedly durable X-Pro3 camera is made with defective ribbon connector cables.
New York
A proposed class action alleges Fujifilm’s purportedly durable X-Pro3 camera is made with defective ribbon connector cables, which can cause the product’s viewfinder and/or LCD touchscreen to glitch or stop working altogether.
The 15-page complaint alleges the X-Pro3’s ribbon connector cables, which transmit data to the camera’s display, are “too weak to withstand normal use, frequent opening-and-closing, and switching between view modes.” More specifically, the camera’s ribbon connector cables are prone to loosen or disconnect “on their own” after ordinary use and without warning, the case claims.
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According to the filing, the X-Pro3, which reportedly retails for around $1,800, is touted by Fujifilm as a “professional rangefinder camera for photographers on the move who want top-level features, a low-profile, and reliable durability.” Further, Fujifilm highlights in its marketing the X-Pro3’s “revolutionary hybrid OVF/EVF and hidden LCD touchscreen” as key features of the camera, which the defendant says “combines all the feeling of film with all the quality of digital,” the case stresses.
However, even with proper maintenance and only normal and intended use, the alleged ribbon connector defect and “related issues” manifest, the suit alleges.
The lawsuit relays that many X-Pro3 users have complained online about the product, the ribbon connector cable issue, and Fujifilm’s apparent handling of the situation, as the company is allegedly unwilling to fix the problem free of charge.
“Had plaintiff and proposed class members known the truth, they would not have bought the Product or would have paid less for it,” the complaint states.
The case looks to cover consumers in California, Virginia, North Carolina, Georgia, South Carolina, North Dakota, Nebraska, Idaho, Wyoming, Montana and Alaska who bought the Fujifilm X-Pro3 within the applicable statute of limitations period.
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