Fred Meyer Failed to Credit Consumer’s Account for Prepaid Gasoline That Went Unpumped, Class Action Claims

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A Washington consumer alleges in a proposed class action that Fred Meyer Stores, Inc. has routinely failed to credit his debit card for prepaid amounts of gasoline that the man did not pump. 

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The 10-page lawsuit states that the plaintiff, on several occasions, has prepaid specific amounts of money for gasoline at a local Fred Meyer via a Direct Express debit Mastercard. Multiple times, the plaintiff has not pumped as much gas as he prepaid due to his fuel tank becoming full, the suit says. 

In these instances, the plaintiff believed, and was told by Fred Meyer employees, that he would receive a credit back to his debit card for the value of the prepaid gas that was not pumped, the filing states. 

However, the plaintiff alleges that he and other customers have been deprived of credit back for amounts prepaid for unpumped gasoline. According to the case, after the plaintiff complained to a customer service representative that he had not been credited for prepaid gas, the man was told that he had been deprived of a credit “several times for other unpumped gasoline” and “double-charged on his debit card account” more than once for gas for which he had prepaid. 

The plaintiff claims to have received reimbursement for some of the prepaid gasoline he did not pump but was told by Fred Meyer representatives that he could not be refunded for uncredited amounts that had occurred more than six months prior to his discovery that he had not been credited as promised. 

The lawsuit alleges Fred Meyer has records of the transactions for which the plaintiff prepaid for gas but did not receive a credit back to his debit card, as well as times when the plaintiff was incorrectly charged twice, yet the company has “refused” to provide the consumer with these records. 

The case looks to cover all consumers who, in the last four years, prepaid for gas at a Fred Meyer retail fuel outlet, did not pump the entire value of the prepaid gas, and did not receive a credit back to the debit card account they used to prepay for the gas, or were not otherwise reimbursed for the value of the unpumped gas. 

The suit also looks to represent those who, within the last four years, bought gas at a Fred Meyer and were double charged for the gas, and who did not receive a credit back to their debit card account or reimbursement for the value of the double charges. 

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