Experian Information Solutions Among Three Defendants in Class Action Over ‘Inaccurate’ Credit Report

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A Brooklyn resident has filed a proposed class action lawsuit against Keyspan Corporation, Stevens Business Service, Inc. and Experian Information Solutions, Inc. over an alleged inaccuracy in his credit report.

The lawsuit says Experian prepared and issued a credit report for the plaintiff in which the company erroneously included a debt owed to Keyspan twice, which is linked by the case to “duplicative reporting” by Keyspan agent Stevens Business Service. The plaintiff claims he disputed his supposedly inaccurate report by letter with Experian in March 2018, stating “the Keyspan account is a duplicate account of Steven Business Service … and the Keyspan account should be deleted.” Upon receiving the plaintiff’s dispute by way of Experian, defendant Keyspan allegedly failed to conduct a reasonable investigation into the matter and instead continued to share false and inaccurate information on the man’s consumer report. Even further, the lawsuit claims Keyspan did not instruct agent Stevens Business Service to cease its own supposedly incorrect reporting on the plaintiff.

“Despite the dispute by the Plaintiff that the information on his consumer report was inaccurate with respect to the dispute account, Experian did not evaluate or consider any of the information, claims, or evidence of the Plaintiff and did not make an attempt to substantially reasonably verify that the derogatory information concerning the disputed account was inaccurate,” the complaint reads.