Estate Information Services Facing Debt Collection Lawsuit

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Estate Information Services, LLC is facing a proposed class action filed by a woman who claims she received a misleading collection letter from the defendant. The letter allegedly implied that her amount of debt was increasing. This is because, the suit claims, the letter stated the debt was “subject to timing and system limitations” and included an itemization of the “non-interest charges or fees accrued since charge-off,” which was zero. The complaint claims the plaintiff’s account was charged-off and was not subject to additional fees despite the defendant’s supposed allusions to possible increases. The defendant’s letter, the suit argues, was an attempt to pressure the plaintiff into paying off the account as soon as possible to avoid “these non-existent fees.”