Enhanced Recovery Company Sued Over ‘Unfair and Abusive’ Debt Collection Practices

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A proposed class action has been filed against Enhanced Recovery Company, LLC claiming the defendant failed to clearly communicate the amount of a consumer’s debt. According to the complaint, the woman received a letter from the debt collector that stated her “original balance” but neglected to mention whether the amount was increasing due to accruing interest or added fees. The plaintiff says another letter she received more than a year prior stated a lower balance, indicating that her account was, in fact, subject to interest. The case argues that not only should the defendant have informed the plaintiff her account was increasing, but should have included the interest rate, the date interest would be applied, the minimum amount the plaintiff owed at the time she received the letter, and any other information that would allow her to calculate her actual balance. The complaint claims the defendant’s letter left the plaintiff unsure as to how much she truly owed and constituted a “false representation” of her alleged debt.