Dollar General Puts Change from In-Cash Gas Purchases onto Fuel Cards Valid Only In-Store, Class Action Says

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A proposed class action has been filed by a Mississippi consumer who claims Dollar General failed to warn him before placing the remaining change from his cash purchase of gas onto a fuel card that can be used only at store locations.

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The 10-page lawsuit alleges that Dollar General, which operates fuel pumps at many of its locations, has converted the “simple transaction” of providing change from a consumer’s cash purchase of gas into a “money-making scheme.”

The suit explains that Dollar General requires customers paying in cash to use a fuel card to operate its gas pumps. The fuel card is loaded by the cashier with the amount of cash paid by the consumer, the case says.

However, the complaint relays, any change due after a customer’s gas has been pumped is not refunded in cash but remains on the fuel card, which is valid for use only in Dollar General stores.

The plaintiff states that when he visited a Mississippi Dollar General in 2022, he gave the cashier $100 in cash because he was unsure how much it would cost to fill up his vehicle. Per company policy, a cashier provided the man with a loaded fuel card to use at the pump, the filing shares.

According to the lawsuit, the total cost of the gas was $40.02. The plaintiff says that when he returned to the cashier to retrieve his $59.98 in change, he was told that it had been stored as a credit on the fuel card and that the company did not refund change in cash.

The plaintiff claims that he was not warned about this policy.

“No signage or documentation at the cash register or by the gas pumps stated that any change remaining from a fuel purchase made in cash would be placed on [Dollar General’s] fuel card,” the suit asserts.

The case alleges that Dollar General’s policy “robs the customer” of the choice of what to do with their change and ensures that the money can be used only for the company’s benefit.

The lawsuit looks to represent anyone in the United States who paid in cash for gasoline at Dollar General and had their change placed on a Dollar General fuel card.

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