Convergent Healthcare Recoveries Accused of Misleading Collection Practices

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Convergent Healthcare Recoveries, Inc. is the defendant in a New York consumer’s lawsuit that alleges the debt collector mailed a notice that left it unclear to where the plaintiff should send a dispute and/or a request for validity of the debt.

The proposed class action claims that the August 2018 collection notice contained more than one address belonging to the defendant and failed to specify where the recipient should direct any dispute or request for validation.

The case argues the company violated the Fair Debt Collection Practices Act (FDCPA) by frustrating “the consumer’s ability to intelligently choose his or her response.”