Continental Services Group Left Information Out of Collection Letter, Lawsuit Claims

New to ClassAction.org? Read our Newswire Disclaimer

A proposed class action filed against Continental Services Group, Inc. claims the company mailed a New York consumer a collection notice in which it failed to indicate an applicable interest rate, the date of accrual of interest, and generally failed to provide enough information necessary to determine how much was actually owed. The lawsuit, which alleges violations of the Fair Debt Collection Practices Act (FDCPA), claims the defendant, despite providing amounts for Principal Due, Interest Due, Collection Cost Due, and Total Balance Due, failed to also explain, among other items, the amount of interest during any measurable period, the date on which fees will be added, the amount of any late fees, and whether the company will accept payment of the amount set forth by a specific date to fully satisfy the debt.

“The letter, because of the aforementioned failures, did not convey ‘the amount of the debt’ without ambiguity from the perspective of the least sophisticated consumer,” the case says.