Consumer Files Another Suit Over 'Illegal' Call Recording Policy

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A California man is the plaintiff in another lawsuit regarding “illegally” recorded cell phone calls, this time aimed at American Medical Supply Center, Inc. The plaintiff claims he spoke with one of the company’s customer service representatives after calling the number found on its "1-800 Wheelchair.com" website. “After completing his call, Plaintiff learned that Defendant records all incoming telephone calls, including the call from Plaintiff, but that Defendant does not disclose this to every caller, and did not disclose it to Plaintiff,” according to the complaint. The plaintiff was mistakenly led to believe that his call would be private due to American Medical Supply’s unlawful recording policies, the suit claims.