ConServe Hit with FDCPA Suit Over ‘Misleading’ Collection Letter

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Continental Service Group, Inc. (which does business as ConServe) is on the receiving end of a proposed class action lawsuit that claims it sent a California woman a collection letter that violated the Fair Debt Collection Practices Act (FDCPA). The plaintiff in the case says she received a notice from the defendant informing her that she owed $4,075.00 and that her interest rate was “0.000%.” According to the complaint, the letter also stated the following:

“Because this debt may require you to pay interest on the outstanding portion of your balance, as well as other assessed charges, which may vary from day to day, the amount required to pay this debt in full may be greater than the amount stated here.”

The suit argues that the plaintiff’s account was not accruing interest and that the above statement was an illegal attempt to pressure the plaintiff into paying off the debt as soon as possible to avoid incurring non-existent charges.