Class Action: Portfolio Recovery Associates Failed to Clearly Indicate Debt Amount

New to ClassAction.org? Read our Newswire Disclaimer

A Tennessee consumer claims in a proposed class action that Portfolio Recovery Associates, LLC sent her a misleading letter listing two different debt amounts.

According to the suit, the defendant sent the plaintiff a notice in October 2017 regarding a debt acquired from Comenity Bank that stated:

“Balance at date of PRA, LLC purchase: $331.66
Interest accrued since the date of purchase
or last payment to PRA, LLC : $0.00
Costs and Other Fees: $0.00
Total Balance: $324.39”

The letter allegedly left the plaintiff confused as to whether she owed the indicated balance of $331.66 or $324.39. 

“Defendant’s Letter fails to make any mention of a settlement offer and offers no explanation as to the discrepancy between the balances shown,” the complaint reads, adding that the plaintiff has yet to receive a statement from the company clarifying her debt amount.