Class Action: Convergent Outsourcing Sent Non-Compliant Collection Notices

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A proposed class action out of Pennsylvania claims defendant Convergent Outsourcing, Inc. sent proposed class members initial collection letters that did not contain mandatory Fair Debt Collection Practices Act (FDCPA) disclosures. The plaintiff alleges the defendant sent him a collection notice over an obligation reportedly owed to T-Mobile in which it failed to state that he had the right under the FDCPA to dispute and request verification of the debt within 30 days of receipt of the letter. According to the case, the supposed debt owed to T-Mobile was invalid because the plaintiff, as per his contract with the carrier, canceled his agreement with the carrier within a designated time period and returned his phones for a full refund.