Class Action Claims Amazon.com Signed Consumers Up for Prime Memberships Without Permission
Last Updated on May 8, 2018
Makenna et al. v. Amazon.com, LLC
Filed: August 3, 2017 ◆§ 4:17-cv-04412-YGR
Five plaintiffs allege Amazon.com signed them and others up for Prime memberships without authorization.
Amazon.com, LLC was hit with a proposed class action in early August alleging the mega-retailer misrepresents to consumers that products can be purchased directly from its website “at no cost … in addition to the cost of the product.” The lawsuit claims that Amazon.com, despite its promise, instead charges consumers additional fees, namely the cost of Amazon Prime memberships. The five named plaintiffs claim they purchased products through Amazon.com and were informed that they would not be charged for membership, only for the goods they bought. The issue, the case continues, is the plaintiffs allegedly noticed afterward that Amazon.com had upgraded their accounts to the company’s premium membership program, Amazon Prime, without their permission or knowledge.
The plaintiffs all allege that they noticed, over the next “several years,” that Amazon.com was regularly deducting funds from their debit accounts for Prime memberships that they never signed up for.
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